Do you sell original Apple products?

Yes! All our products are 100% genuine Apple devices, sourced from trusted suppliers. We offer both brand-new and expertly refurbished products that meet Apple’s quality standards.

Are the refurbished iPhones in good condition?

Absolutely. Every refurbished iPhone at iGenius is carefully inspected, tested, and certified to ensure excellent performance, battery health, and appearance — just like new.

Do your products come with a warranty?

Yes. All our products come with a warranty, covering manufacturing or functional defects. Warranty details may vary depending on the product category (new or refurbished).

Do you offer delivery across the UAE?

Yes, we provide fast and secure delivery across all Emirates — including Dubai, Abu Dhabi, Sharjah, Ajman, and beyond.

Can I return or exchange my order?

Yes. We have a simple return and exchange policy if your product is defective or not as described. Please check our Return & Refund Policy page for full details.

What payment methods do you accept?

We accept secure online payments, Cash on Delivery (COD), and other popular UAE payment options, ensuring a smooth and safe checkout experience.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS so you can monitor delivery status in real time.

Do you offer bulk or corporate orders?

Yes, iGenius supports bulk and corporate purchases for businesses or resellers. Please contact our team for special pricing and offers.

How can I contact iGenius support?

You can reach us easily through our Contact Us page. Our support team is ready to assist you with product inquiries, orders, or technical help.